FAQ
Senior Living
THE FLAG

Serviced living is a form of housing for older people who live independently and self-determinedly, but who can also make use of support in everyday life.

Yes, you can bring your own furniture, as the apartments are rented unfurnished. The apartments have a high-quality fitted kitchen with electrical appliances. You can use your own furniture to furnish the apartment according to your personal ideas and taste.

Yes, in consultation with the house management it is possible to keep pets.

Depending on the location, our houses offer an inviting lounge to linger in as well as spacious rooms for a variety of activities. Terraces and pavilions also invite you to relax and sunbathe. Exercise is a central theme at THE FLAG, which is why a sports and exercise room is available at all our locations (except Attendorn).

Advantages and reasons why it makes sense to opt for assisted living!

The rental agreement can be terminated with a statutory notice period of 3 months. The service contract ends with the termination of the rental contract. Upon the death of a tenant, the service contract ends and the rental contract ends with the statutory notice period of 3 months.

Yes, there is a waiting list. If you would like to live in a serviced apartment, we recommend that you obtain information early on. You are welcome to join our waiting list without obligation - we can discuss your individual needs and wishes with you in a personal consultation.

You can of course view an apartment in advance to get your own first impression of our apartment sizes and services. If you are interested, this can be done after a personal meeting with our management on site.

No.

The costs of serviced living are generally borne by the residents themselves. If the resident has a care level or makes use of care services, the care insurance fund will cover part of the costs.

Daily meals can be provided by catering services or “Essen auf Rädern”. An in-house restaurant is not available.

No, you can also rent our facilities without a recognized care degree. We will be happy to support you if you have any questions or would like to apply for a care degree.

Every resident of THE FLAG can organize their everyday life according to their personal wishes and ideas. Everyone is welcome to use our common areas (lounge, sports and exercise rooms) at any time and to take part in our activities and offers.

From Monday to Friday, a contact person in the form of the house management is available during the day to deal with your personal concerns. The house management organizes and offers numerous services and cultural activities and organizes parties. We arrange many additional services to make your everyday life easier. Optional, chargeable services include catering services, “meals on wheels”, driving and escort services, accommodation services when you are away, arranging nursing services, foot and nail care, hairdressing, cosmetics and much more.

No, there is no obligation to sign out or sign in. Our concept of serviced living is based on the fact that you can move around freely and make your own decisions.

Serviced living is a form of housing for older people who live independently and self-determinedly, but who can also make use of support in everyday life.

It is aimed at senior citizens who do not require all-round care but would like support and security in their everyday lives. People with disabilities and chronic illnesses can also benefit from it.

In principle, any senior citizen who is physically and mentally able to look after themselves and run their own household, apart from additional services, can move into a serviced apartment. It is not possible for senior citizens who are in need of care and therefore dependent on permanent professional care to move into an apartment. We are not a nursing home and do not offer any nursing services. Instead, we attach great importance to enabling you to lead a self-determined life in a safe and supportive environment.

• Barrier-free living - no obstacles and adapted living in old age
• Independent and self-determined living - no need to move again
• Social contact with other residents
• Weekly programs - care, activities and occupations
• Assurance that someone is on site as a personal contact person
• Emergency call - help is available in an emergency
• Arrangement of outpatient care services and additional services
• Support in everyday life
• Housekeeping assistance depending on the level of care - assistance with housekeeping
• Small janitor service

The costs for serviced living are made up of the usual basic rent + ancillary costs and a flat-rate service fee. You will receive a price list of the respective houses with our brochure.

The costs of serviced living are generally borne by the residents themselves. If the resident has a care level or makes use of care services, the care insurance fund will cover part of the costs.