FAQ
Senior Living Lugano
THE FLAG

Senior Living Lugano offers 70 modern, high‑quality senior apartments in various sizes:

• 1‑room apartment: approx. 38 m²
• 2‑room apartment: approx. 50 m²
• 3‑room apartment: approx. 88 m²

This ensures the right living option for every lifestyle.

Yes. You may choose between furnished or unfurnished apartments.

Many units are designed to be barrier‑reduced and senior-friendly.

Yes, pets are welcome as long as they do not disturb the community.

Absolutely. Family and friends are welcome, and overnight stays are possible upon request.

• Lounge & social areas
• Restaurant
• Terrace, rooftop terrace & garden
• Wellness & fitness area (spa, sauna, gym, yoga room)

• Modern fitness studio
• Sauna & spa
• Quiet relaxation areas
• Red-light therapy
• IHHT (intermittent hypoxic training)
• BOA compression massage (lymphatic therapy)
• BIA (bioelectrical impedance analysis)
• External medical & physiotherapy services

Yes, during regular opening hours.

Yes, private viewing appointments can be arranged at any time.

Currently, there is no general waiting list. For particularly popular apartment sizes, an optional non‑binding waitlist may be available.

You may choose your own doctors freely. If needed, the team can assist with scheduling appointments with physicians, therapists, or outpatient care providers.

The statutory notice periods apply. All details are outlined in the rental agreement.

Yes, trial stays for a limited period are possible.

Your stay at Senior Living Lugano includes:

• Personal contact persons on-site (reception & management)
• Organization of activities & events
• Safety & everyday assistance
• Access to the restaurant, spa, wellness & fitness area
• Daily breakfast at the in-house restaurant
• Support with paperwork & administrative tasks
• Digital assistance
• Coordination of external care services
• Light handyman services
• Pastoral support
• Relocation assistance
• Excellent access to public transportation

No. Apartments can only be rented in combination with the service package.

• Room service
• Cleaning & laundry services
• Window & curtain cleaning
• Car & escort service
• Shopping assistance / personal accompaniment
• Foot & nail care
• Massages & physiotherapy
• Digital training programs
• Language courses
• Household assistance
• Accompanied walks
• Errand services (authorities, doctor visits, etc.)
• Apartment service during absence (mail, flowers, pet care)

Residents enjoy a daily included breakfast in the in-house restaurant, along with light Mediterranean dishes and seasonal menus.

No. A care level is not required. Care services can be organized externally if needed.

Your day is entirely self‑directed. Available activities include:

• Courses, cultural events, lectures, dance evenings
• Wellness & fitness offers
• Excursions & social events
• Dining and community activities

No. You live freely and independently.

The residence is ideal for individuals who:

• live independently
• appreciate comfort & community
• enjoy a premium residential environment

• Independent living with service
• Access to spa, fitness & restaurant
• Mediterranean lifestyle in Ticino
• Safety & support in daily life
• Social contact & diverse activities

Monthly costs depend on:

• Apartment size
• Furnished or unfurnished option
• Service package
• Additional booked services

Costs are generally covered privately. Individual support options may be available depending on personal circumstances.

The management and the on-site service team are available daily to support you.